Shipping policy

Last updated: May 28, 2026

At Evayourart, we are committed to providing reliable and efficient shipping for our custom cake toppers and decorative celebration products. This Shipping Policy outlines our order processing times, delivery estimates, and other important shipping details.

Order Processing Time

Because our name puzzles and busy boards are personalized and handcrafted, they require a dedicated production window:

  • Handling & Production Time: 2–3 business days (Monday through Friday).
  • Order Cut-off Time: 5:00 PM EST (GMT-05:00), (Monday through Friday).
  • Orders placed after the cut-off time or during weekends will begin processing on the next business day.

Shipping & Delivery Times

  • Transit Time: 3-5 business days (Monday – Friday)
  • Total Estimated Delivery Time: 5-8 business days, depending on the delivery location.
  • All orders are shipped from our fulfillment facility and delivered within the estimated timeframe.

Note: Delivery times may occasionally be affected by weather conditions, peak seasons, holidays, or unexpected courier delays.

Shipping Charges

We provide FREE shipping on all orders within the United States.
There are no hidden fees or additional shipping costs.

Shipping Locations

Currently, Evayourart ships within the United States only.
At this time, we do not offer international shipping.

Shipping Methods and Tracking

We partner with reliable carriers, primarily USPS or UPS, to ensure your order arrives safely.

  • Tracking Your Order: Once your order has been dispatched, you will receive an automated confirmation email. This email will contain a tracking number, allowing you to monitor your package's progress in real-time.
  • Secure Delivery: Our website is protected by an SSL certificate, ensuring that your personal information provided during the checkout and shipping process is securely encrypted and safe from hackers.

Shipping Issues & Delays

While we strive to deliver every order on time, Evayourart cannot be held responsible for delays caused by:

  • Shipping carrier issues
  • Incorrect shipping addresses provided during checkout
  • Packages that are unclaimed or refused by the recipient

If you experience any shipping issues, please contact our support team and we will assist you as soon as possible.

Damaged or Lost Packages

If your package arrives damaged or appears to be lost during transit, please follow these steps:

For damaged packages: Take clear photos of the packaging and the damaged item.

For lost packages:

  • Check the tracking information first.
  • Please wait 24–48 hours, as carriers may mark packages as delivered before arrival.

After that, please contact us at Support@evayourart.com with your order number and details.

We will work with the shipping carrier to resolve the issue and arrange a replacement or refund if necessary.

Contact Information

If you have any questions regarding our Shipping Policy, please contact us:

Name: Evayourart
Email: Support@evayourart.com
Phone: +1 323-445-2401
Address: 2579 Beverly Ave, Clovis, CA 93611, United States